Privacy Policy

Privacy Policy

Introduction

Welcome to https://mobility-assistance-penitas-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance Penitas Texas,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

1. Our official website at https://mobility-assistance-penitas-texas.primarycareaid.com.
2. All associated mobile applications and software we offer.
3. Services and products delivered through our digital platforms.
4. Interactions between users and our staff, including customer support communications.

Please note that this policy does not extend to third-party websites or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

1. Using Our Applications and Services: As an authorized user, your access and interaction with our apps and services are subject to this policy.
2. Visiting Our Websites: When you explore our websites, certain data is collected as described in the “Personal Data Collection” section below.
3. Communication from Us: This includes newsletters, emails, phone calls, and text messages/SMS. Your consent determines the frequency and content of these communications.

Personal Data Collection

We gather a range of personal information to enhance your experience and provide tailored services. The types of data collected include:

1. Account Information: User names, email addresses, and passwords required for account creation and login.
2. Payment Details: Credit card numbers, expiration dates, CVV codes, and billing addresses used for transactions.
3. Financial Data: Bank account information, investment portfolios (if provided), and other financial records related to services we provide.
4. Purchase Information: Items purchased, purchase frequency, and order history.
5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses for the purpose of delivering content and personalizing ads.
6. Location Data: GPS coordinates and location services data to provide location-based services.
7. Feedback and Reviews: Comments, ratings, and reviews you submit help us improve our products and services.
8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with your consent).
9. Product Details: Information about the products you view, search for, or purchase on our sites.

We obtain this data through direct user input, tracking technologies, and partnerships with third-party service providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

1. Strictly Necessary Cookies: These are essential for website functionality and performance. They enable core features like login and account management.
2. Preference Cookies: Used to store user preferences, such as language settings or display options.
3. Analytics Cookies: Track site usage, allowing us to understand how users interact with our content and improve our services.

Users can manage their cookie choices through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

Mobility Assistance Penitas Texas implements robust security procedures to safeguard your information:

1. Encryption: We use encryption protocols to secure data during transmission and storage.
2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive information.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

1. Access and Rectification: You can request access to or corrections for your personal information held by us.
2. Erasure (Right to be Forgotten): In some regions, you can ask for the deletion of your data if there is no legitimate reason to retain it.
3. Restriction: You may limit our use of your data in certain circumstances.
4. Data Portability: Upon request, we will provide a copy of your personal data in a format that allows transfer to another controller.
5. Objection and Non-Discrimination: You have the right to object to processing based on legitimate interests or direct marketing. We will not discriminate against you for exercising these rights.
6. Appeals and Complaints: If you believe your privacy rights have been infringed, you can lodge a complaint with us or relevant data protection authorities.

To exercise any of these rights, please contact our Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage you to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights as outlined above, please contact us:

• Email: [email protected]
• Postal Address: Mobility Assistance Penitas Texas, Privacy Team, [Street Address], [City, State, ZIP Code]